shipping & FAQ
*Please note that with COVID 19 there may delays especially with international orders and it may take a while for shipments and arrivals. You can check current international disruptions here.
Where do I ship?
I am shipping from Texas, USA and will ship anywhere USPS allows me to.
How much is shipping?
To keep things cheap, I am shipping in STAMPED mail throughout the United States only. That is the cheapest option but it does not come with tracking nor a way to figure out where the package is once it is dropped off at the post office. If you are not comfortable with that, do not order that as I am not responsible for any lost mail once it is out of my hands. I do offer tracked shipping but it is a little more and it requires more time for me to go to a father post office so please be patient :)
Starting in 2025, I am no longer offering this option to overseas purchases. While many packages were delivered correctly and we only had a few loses, it will be safer in the long run to have everything tracked. If your package is lost with the tracked shipping you will directly take a claim with your local post office and not me. I cannot offer any help with lost packages but with that tracked number you should have more help with your post office.
Tracking numbers will come in the email that you provided with your original order so please make sure everything is entered correctly.
I am not responsible for any additional fees placed on your order once it reaches your country as I am not able to calculate taxes and customs and they vary between each country.
Shipping processing:
Shipments are usually dropped off during the weekend but earlier times during the week may happen. It is just one person so please be patient :) If something comes up that will prevent your order to be shipped within 1-2 weeks I will notify you via email and keep delays updated.
Shipment tracking:
Since this will be stamped mail and I want to keep shipping costs at their cheapest, your order will not include tracking unless you pay for it! If you do not order tracking please note that once I drop it off I have no way to check the status on that shipment. If you order a large amount or if you are out of the united states and want to keep track I suggest paying for tracking.
When will my order arrive?
Please allow up to 2 weeks for domestic orders during covid. Some orders may arrive within a week but if your post office is experiencing delays your order may arrive later. For international orders please allow 2-4 months depending on your country. For Europe and the UK orders tend to arrive in 1-2 months, other countries farther in distance it has taken up to 5-6 months.
Returns & exchanges:
I unfortunately cannot accept returns or refunds. I am also not responsible for any damages that may occur during shipment, once it is shipped it is out of my hands. If you received any damages during shipment please file a claim with your post office. If you are able to use a product I will not classify it as damaged.
However, if you accidentally recieve the wrong product please notify me right away and I will correct the issue! I am not able to issue refunds so please make sure that your order is correct before confirming. I can do exchanges or send the correct product if there was a mistake on my end but I will ask for photo proof.
Please double check your order before placing and if you put an incorrect address or name just email me or send me a message on instagram or twitter and we can fix the issue. If you have not recieved an update on your order after 2 weeks PLEASE check your order information, I will not be chasing down someone if there is an issue!
Can you make ___?
I will always take any suggestions or requests! If there's enough interest for them I will make them! I tend to make bookmarks based off the groups and things I like. I pick inspiration from them and make something. I have worked with my own friends before to make some so don't hestitate to let me know! (I would gift you something in return!)
Lyrics info:
The lyrics I tend to get directly from a groups music video. If that group does not have captions in their videos I will then look at any of the English lyrics that may be catchy or popular and then if I'm still unhappy with that then I will look at many translations online! I do not speak Korean but I understand the intricacies that involve the language so I will make sure the lyrics make sense and then choose the one variation that I like and make sure the context is similar throughout the different translations.
I will also try to keep the bookmarks inclusive, meaning no lyrics that include any preferences to a certain gender, gendered lyrics, etc (i.e. "I know what you like boy", "pretty girl you're like-", "he's a really bad boy", etc).
Eco friendly attempt!:
I try to use only packaging that can be recycled as keeping waste to a minimum is very important to me. I am already using a lot of paper so I use biodegradeable mailers and keep my plastic use to little or none if I can help it. I try to also use recycled paper in what I can. Please recycle if possible! :)